Your safety, boundaries and voice should matter in every interaction.
People seeking support can be in situations where others have already made decisions for them, exposed private information or ignored their boundaries. KENJAC should not repeat those patterns. Safeguarding therefore includes how people are spoken to, how information is handled, how concerns are raised and how decisions are made.
Respect & boundaries
You should be treated without humiliation, coercion or discrimination, and your boundaries should be taken seriously.
Privacy with purpose
Sensitive information should be accessed or shared only when there is a legitimate reason connected to your support, safety or legal obligations.
Choice where possible
Staff should explain options and consequences clearly so you can take part in decisions that affect your life.
A route to raise concerns
If something about KENJAC support feels unsafe or inappropriate, there should be a way to report it and have it reviewed.
Protect their dignity while asking for help.
Share only relevant information you are authorised to share. Where appropriate, keep the person informed and involved rather than treating the referral as a conversation happening about them without them.
This website is not an emergency response service. Where there is an immediate threat to life or safety, use the appropriate local emergency or protective service rather than waiting for a website response.