Need-to-know access
Protected records are role-restricted. Public pages do not expose resident or case information.
Our public commitment
Safety includes how information is collected, viewed, shared and acted on.
Sensitive information should only reach people who need it for an authorised purpose. KENJAC therefore separates this public website from the protected SOIMS operating environment.
Human review
Forms can support intake and referrals, but safeguarding decisions are made by authorised people.
Location protection
The exact residential shelter location is not published through ordinary public website content.
Traceable actions
SOIMS records important workflow and document activity to support accountability and review.
Share the minimum necessary
Submitting a referral?
Only provide information and supporting documents that are relevant to the referral and that you are authorised to share. Identity documentation is handled through the protected intake workflow, not through a public file directory.
In immediate danger?
This website is not an emergency response service. If there is an immediate threat to life or safety, use the appropriate local emergency or protective service rather than waiting for a website response.