Confidential, human-reviewed pathways for support, referrals and community connection.
Safeguarding & privacy · info@kennethandjacobshouse.org
KENJAC markKenneth & Jacob's HousePeace & Wellness Centre
Reach the right team

Start with the right channel. KENJAC will take it from there.

Use the public routes below for general enquiries, service access, referrals, visitor requests and feedback. Sensitive case records should go through the protected referral or service workflow rather than ordinary email.

Access services Safeguarding
Safeguarding-ledConfidential by designHuman-reviewedCommunity-centred
General

General enquiries

Organisation information, partnerships and non-sensitive enquiries.

info@kennethandjacobshouse.org →Support

Access services

Find the correct public route for support, intake, community or referrals.

Access services →Visits

Visitor request

Submit a visitor request through the controlled SOIMS public workflow.

Request a visit →Feedback

Feedback or report

Use KENJAC’s structured public feedback/reporting route where available.

Open feedback route →
Safety first

The residential shelter location is not an ordinary public directory listing.

Where location information is needed for an authorised visit, admission or partner activity, KENJAC can provide the appropriate instructions through the relevant controlled workflow.

General emailFor non-sensitive correspondence and partnership enquiries.
Secure referralFor structured case/referral information and identity documents.
Visitor controlFor planned access requiring review or approval.
Staff SOIMSFor authorised internal operations only.