Confidential, human-reviewed pathways for support, referrals and community connection.
Safeguarding & privacy · info@kennethandjacobshouse.org
Privacy by design

A public website and a protected care system should not be the same thing.

KENJAC keeps its informational website separate from SOIMS so that public content remains easy to access while sensitive operational and case information stays behind authorised controls.

Safeguarding-ledConfidential by designHuman-reviewedCommunity-centred
Two clear environments

Public information stays public. Protected records stay protected.

The website explains KENJAC’s work and offers safe entry points. SOIMS manages authorised operational workflows, referrals, identity documents, case information and internal administration.

Public website

Designed for information and access

  • Organisation and programme information
  • Public articles and updates
  • General contact and service guidance
  • Links into secure submission workflows
Protected SOIMS

Designed for authorised operations

  • Resident and intake information
  • Identity and supporting documents
  • Case, safeguarding and wellbeing records
  • Finance, HR and operational records
Data minimisation

Collect what is needed for a legitimate purpose.

Referrers and applicants should avoid sending unrelated sensitive material. Organisations making referrals remain responsible for having an appropriate basis to share the information they submit.

Protected documentsServed through authorised controls rather than public download paths.
Access controlsRoles and permissions limit internal visibility.
AuditabilityImportant actions can be traced for operational accountability.
SeparationThe public site does not become a back door into SOIMS records.

Privacy question?

Use KENJAC’s official contact channel and avoid sending unnecessary sensitive records by ordinary email.

info@kennethandjacobshouse.org